Patient feedback
Patient feedback
Friends and Family feedback test
The practice takes patient feedback very seriously and is committed to both seeking and acting on feedback received. One way we gather feedback is through our Friends and Family feedback test.
Each month, the practice collects responses from the friends and family test results and from feedback forms provided in the surgery and after appointments. All patients receive the friends and family survey via text message after their appointment at the surgery.
The results are collated each month, and you can view the latest results below as well as download reports from previous months.
Friends and Family test results for June 2026
These responses were collected from the friends and family test results and from feedback forms provided in the surgery and after appointments.
All patients receive the friends and family survey via text message after their appointment at the surgery.
During June, 117 of our patients returning the survey felt our service was very good with a further 54 rating it as good.
We also had some positive feedback regarding eConsult with patients advising they were extremely satisfied with the service as it was time saving and thorough.